The new IT ticketing system is now available through our Intranet. It looks like this:
Once you click the new IT Support button, you will be prompted to set up an account similar to the DeskPro setup.
We’re confident that this change will get you the IT support you need quickly from our contracted source, inTrustIT.
 | Use InTrust Support for the following IT issues: -- Password Reset (Outlook, Office.com, Network) -- Outlook/ Microsoft Office (other than Password Reset) -- Other Software/App Issues -- All Hardware/ Devices/ Phones/ Tablets/ Equipment -- Other IT Issues |
 | Use mvcdc.deskpro.com Support for all remaining issues, such as: -- Database: -- ASQ Online -- Caspio Forms/Databases -- ChildPlus -- COR -- DeskPro (Help Desk Database) -- iPhone Apps/ iPad Mobile Apps (but not iPhone/iPad device issues) -- One Call Now -- Other Database Issues -- Maintenance -- Conference Room Setup -- Payroll (ADP) |